Frequently Asked Questions
Everything you need to know about your Vitality Extracts experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.
How should I care for my Vitality Extracts garments?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or harsh detergents.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
